Joan Bore Customer care experience/virtual assistant
2 years experience0 projects worked Kenya
$10.00 /hr $0 earned
Admin & Customer Support JobsData EntryVirtual Assistant
I am junior data entry and customer service associate, exceeding client expectation has always been my top priority and I don’t settle for an above average performance. I have 3years experience working with BPO company as a customer service associate/data entry operator, My patience, friendly, positive and attentive attitude paired together with my promptness, organization and attention to detail will make all the difference for my clients. I am able to complete task before deadline and willing to go the extra mile just to meet or exceed expectation. I would love to assist you with any admin, customer service, data entry and virtual assistant needs.
Regards,
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Work Experiences
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Customer care experience
Jumia kenya
11-2018 -
02-2021
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Certification
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Diploma in purchasing and supply chain management
Cooperative university college of kenya
11-2014
PASS
Education
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Diploma
Cooperative university college of kenya
09-2014 - 11-2015
Marketing research
Communication skills
Negotiations skills
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