Profile of Joan Bore

Joan Bore Customer care experience/virtual assistant
2 years experience 0 projects worked Kenya
$10.00 /hr $0 earned
Admin & Customer Support JobsData EntryVirtual Assistant

I am junior data entry and customer service associate, exceeding client expectation has always been my top priority and I don’t settle for an above average performance. I have 3years experience working with BPO company as a customer service associate/data entry operator, My patience, friendly, positive and attentive attitude paired together with my promptness, organization and attention to detail will make all the difference for my clients. I am able to complete task before deadline and willing to go the extra mile just to meet or exceed expectation. I would love to assist you with any admin, customer service, data entry and virtual assistant needs.


Work History (0)

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Work Experiences

  • Customer care experience

    Jumia kenya

    11-2018 - 02-2021

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

    Keep records of customer interactions, process customer accounts and file documents

    Follow communication procedures, guidelines and policies

    Take the extra mile to engage customers


  • Diploma in purchasing and supply chain management

    Cooperative university college of kenya




  • Diploma

    Cooperative university college of kenya

    09-2014 - 11-2015

    Marketing research
    Communication skills
    Negotiations skills

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